Zendesk Freepbx Integration

We need a module developed for freepbx that would let us integrate it with zendesk so that it provides functions similar to:

/apps/five9-for-zendesk/

/apps/asterisk-dtk-by-cdc/

https://www.ringcentral.com/office/features/zendesk-integration/overview.html

The module should meet the following minimum criteria:

– Be installable through the freepbx module admin

– Must be installable in zendesk as an app

– Must be able to assign zendesk agents to extensions

– When an incoming call is coming in a popup should appear in Zendesk containing the following 2 scenarios: 1) if the customer is in zendesk the customer name should appear with an open profile link and reject call link, . 2) If the customer is not in zendesk the phone number should appear with a create contact link.

– If the call is answered a new ticket should be made with relevant info already populated.

– If the call is rejected a new ticket should be made with follow-up notification