I need a Microsoft Office Expert

I am prevented from recording a macro in WORD 2010 by the following: “The function you are attempting contains a macro or requires macro language support. When this software was installed, you (or your administrator) chose not to install support for macros or controls”. I have had no problem recording or running macros in he past in the past, but have just moved from a PC to laptop (Windows 10) and now have problems recording macros. I do not use macros in Excel 2010, but I notice the VB, Macro and Record Macro in my Excel 2010 are all greyed out. I have all the requisited boxes checked or unchecked in Option/TrustCentre etc (see attached), and am utterly confused, so need help, by remote access with some form of legitimacy guarantee.