Customer Service Representative (Dutch Beauty Brand)

Passionate about making a difference? Possess a deep sense of empathy? Keen on helping customers? If yes, then this role could be the perfect fit for you.

Job Description:
We are in search of a devoted, patient, and empathetic Customer Service Manager with excellent interpersonal and organizational abilities. We will provide you with AI-based training, which holds significant advantages for your professional development. This unique opportunity not only enhances your technical proficiency but also equips you with cutting-edge skills that are highly sought after in the current job market. With AI training, you will gain in-depth understanding and hands-on experience, which will be invaluable in optimizing processes, making data-driven decisions, and innovating in your role.

Responsibilities Include:
*Regular interaction with customers
*Identifying and resolving supplier and customer-related problems
*Undertaking various order fulfillment responsibilities
*Sustaining and improving customer relationships
*Assisting customers while they make significant life decisions, ensuring their comfort and confidence

Skills/Experience Required:
*Superior English proficiency – both spoken and written
*Knowledge of the Dutch language is a plus
*Empathy and excellent communication skills
*Patience and self-control
*Exceptional organizational abilities
*Teamwork
*Deadline-awareness
*Basic knowledge of Google Docs
*Positive and proactive attitude
*Technologically adept
*Strong work ethic
*The job follows the Netherlands working hours, requiring an 8-9 hour commitment daily between 9 AM and 7 PM CET.

Company Overview:
We are an upcoming Dutch Beauty Brand and are quickly evolving in the European market.

Compensation & Benefits:
Salary is skill and experience-dependent, starting at $350 per month with potential bonuses
Paid time off
On-the-job training

Work Location:
Remote

Job Type: Full-time
Salary: $350 per Month

Weekly Schedule:

The position requires availability from Monday to Friday; willingness to work during weekends is preferred.