CTI Solution inside Salesforce

Create custom CTI solution INSIDE of Salesforce using Vonage Contact Center Custom API (1 user)
-Build CTI with Manual Dial Pad, Click-to-Dial, & Power dialer (Auto & Predictive Dialer) features
-Auto (go from lead to lead or account to account for outbound calls in list-view in salesforce. Cadence
needs to be set up with custom settings. For example, there should be option to not require a
disposition tag after each unanswered call for lists that will not require notes for unanswered
calls. Also, custom options for pause after calls such as 0 seconds, 5 seconds, 10 seconds, 20
seconds etc. There should be a manual pause button, end button, resume button etc.)
-Predicative (allows to call leads in list based off of order of importance or score as well as most
recent leads to enter list)

-Local Presence (meaning you can turn on or off feature that will match my phone numbers with the same area
code to leads/accounts with same area codes for outbound calls with same area code
to increase answered calls (this includes for manual dial pad, click to dial, power
dialer)

-IVRs (Inbound call flow and different voicemail greetings for different departments in IVR, but will all be the same extension

-Call Recording, Call Forwarding, Call Transfer (Warm & Cold), & Voicemail drop need to be set up