Well Rounded Customer Service Representative for Busy Consultant
Project detail
Hi there Customer Service Rep!
Our company is hiring for a driven well-rounded customer service professional to support us in managing communication between our prospective clients and existing client base.
This role is ideal for someone that:
– Pays incredible attention to detail.
– Self-motivated and autonomous.
– Takes initiative and overcommunicates.
Our culture is one where we believe in going the extra mile to get the job done. We are fast-paced and people-focused.
Here’s what you could expect to do everyday:
– Manage incoming membership requests to our social media communities.
– Interact and engage with our community members.
– Schedule appointments via SMS for prospective clients.
– Schedule coaching sessions and follow up with existing clients.
– Update social CRM with status updates.